The Public Utilities Commission of Nevada mandates a Telecommunications Service Bond (also known as a Public Utilities Commission Indemnity Bond) from providers who accept payment for telecommunications services before the fulfillment of such services. The bond is used to refund customers should the provider fail to perform services or return the payment for incomplete services.
Buying your Telecommunications Provider Bond with Jet shows the Commission that you stand in solidarity with their mission to protect Nevada citizens from harm.
Jet offers the Telecommunications Provider Bond for as little as $10 a month or $100 a year. Rates vary depending on the bond limit and the results of a soft credit check. See the chart below for different terms available for an applicant with preferred credit.
The bond limit can be $1,000 or $5,000, so long as it will be enough to provide refunds for customers under Section 704.7472 of the Nevada Administrative Code. For both limits, Jet can offer the bond at the prices in the chart for preferred credit applicants.
Applying for a Telecommunications Provider Bond is easy. You only need to submit the required information to Jet’s streamlined application. This does include a social security number, as it is needed to run a soft credit check. After the application is completed, you will find your approved rate that is ready for purchase. After the payment is complete, you will receive a copy of your bond and receipt.
To submit your bond, you can leave it up to Jet or if you prefer to do it yourself, you can choose to have the bond mailed to you when checking out. Once complete, the original bond must be sent to:
Nevada Public Utilities Commission
1150 East William St
Carson City, NV 89701-3109
When you are due for renewal, Jet will contact you through mail and email. Simply fill out the form (online is fastest), and submit payment to keep your bond active. Monthly payment subscribers don’t need to worry about renewals — each payment keeps their bond running.
If you need to cancel your bond, notify Jet right away. An email to email@example.com will work. Our team will send notice to the Commission to begin the 30-day cancellation process. During this time, you and Jet are still liable under the bond, so monthly payments will continue and refunds for annual payments will be calculated after this period ends. Failure to complete payment on the bond can also result in a cancellation.
The conditions of the Telecommunications Provider Bond are pretty straightforward: provide the telecommunications services which you received payment for or, if unable to do so, refund your customers. A customer who made an advance payment or deposit will take action on the bond to be compensated for the services they did not receive.
If you receive a claim on the bond, please get in touch with Jet as soon as possible. We will review any evidence provided, defending you as best as we can. However, if the investigation finds that the claim is legitimate, we are obligated to refund the injured party through the bond on your behalf. You are ultimately responsible for paying Jet back for the claim, so it is best to prevent claim filings in the first place.